December 2007 - Present
EMC, Senior Software User Interface Engineer
Desigining EMC's Content Management and Archiving division's latest product, CenterStage, in concert with a large cross-functional team. Managing the design of four separate major features, as well as a large set of minor features. Producing complete design specifications which include wireframes and screens for new features, as well as flows for multi-step processes. Instructing developers in the construction of said features.
September 2007 - December 2007
Reebok, Human Factors and information Architecture Consultant, Freelance
Participated in the redesign of Reebok.com, which launched this past April. Designed their faceted product search for their apparel and footwear portions of their web site, as well as their store locator. Produced design documents, including flowcharts and annotated wireframes/specifications.
February 2007 - March 2007
SimpleTuition, Inc., Human Factors and Information Architecture Consultant, Freelance
Planned, recruited, created documentation for, tested and reported the results for usability testing for simpletuition.com's student loan consolidation web site. Created detailed recommendations in the form of sample/comp pages in addition to a complete usability report and user set.
September 2006 - December 2006
Staples, Inc, Human Factors and Information Architecture Consultant, Freelance
Completed information architecture documentation for three large projects within the Staples organization, including two subsidiary corporations within Staples. Designed new applications for two of Staples' subsidiary organizations, as well as the second phase for Staples Invention Quest.
October 2005 - June 2006
One to One Interactive, Human Factors and Information Architecture Consultant, Freelance. Clients: Fidelity, Glaxo Smith-Kline
Completed competitive landscape analysis for Glaxo Smith-Kline's new line of diabetes drugs. Completed information architecture documents for Fidelity's Partcom redesign and merge with Marcom, including production of detailed site map, wireframes, and content inventory.
February 2005 - July 2005
OHO, Cambridge, MA - Human Factors and Information
Architecture Consultant, Freelance. Clients: Yale Divinity School, Montefiore Medical Center
Responsible for usability preparation, testing, analysis and logging for
various clients, including the Jonathan Edwards Center at Yale University
and Montefiore Medical Center's web sites. Information Architecture and
wireframe-level design for the Jonathan Edwards Center at Yale
July 2004 - December 2004
Fidelity Investments - Lead Designer/Information Architect, Freelance
As a part of Fidelity eBusiness Design, led the design and completed both
visual design and information architecture for high profile projects on
Fidelity NetBenefits, including Loans, E-mail aggregation and user
preferences, E-Learning integration, Health and Welfare online
enrollment, and Defined Contribution online enrollment and income
deferrals. Also participated in design for One Fidelity, the retail
side of the company. Responsibilities include managing the production
individual pages using existing and new components, producing IA
artifacts including site maps, navigation specifications, clickable
screen inventories, alternate scenario documentation,
schematics/wireframes, and design review documents. Managing a small
design team (2-4 people).
April 2003 - September 2003
Softplex, Inc., Information Architect, Freelance
Freelance information architecture for a variety of clients, including Softplex, Inc. and Staples, Inc.
For Softplex.com: edited HTML code to match updated company profile,
edited website directory structure for usability purposes.
For Staples.com: performed usability testing/logging, gave
recommendations for site redesign as well as layout issues. Created
schematics to express recommendations.
December 2001 - September 2003
GNOME Foundation - Information Architect, Volunteer
Redesigned the look and feel of the Gnome Foundation websites,
including GUADEC.org (Gnome Users and Developers' European Conference)
and GNOME.org. Responsibilities included interaction design, heuristic
evaluation, information architecture, documentation including info
boards, site-map, navigational flow, navigational model, paper
prototypes, and schematics.
October 2001 - June 2002
Rheuminations, Inc. - Information Architect, Freelance
Developed new website dedicated to disease research, education, and
empowerment of the patient. Responsible for interaction design,
heuristic evaluation, information architecture, documentation including
sitemap, navigational flow, navigational model, content matrix, paper
Designed and developed content management and group authoring software
specific to the client, with the same design deliverables as above.
November 2000 - March 2001
NerveWire, Inc. - Interaction Designer
Planned and documented user interfaces for client applications.
Evaluated usability heuristics, advised coders during the building of
web applications. Used Visio, PowerPoint, Dreamweaver, HTML and other
documenting tools to create information architecture artifacts.
Re-evalutated and redesigned internal company methodology and knowledge
May 1999 - November 2000
Snickelways, Inc. - Information Architect, User Interface Developer
Designed and developed e-commerce websites for various types of
clients, both B-B and B-C, including the first company to bring direct
SQL and Microsoft IIS to design and develop web applications.
May 1998 - May 1999
CyberSites, Inc. - User Interface Developer, Technical Writer
Internship. Designed, developed and documented some of the first
community Web sites, including their flagship website,
AncientSites.com, now AncientWorlds.net. Was the first developer in the
company to use SQL in conjunction with proprietary scripting language
(RAGE) to create some of the first dynamic sites on the Web.